Chapter lV:

Long-term Care

Options and Services

Part IV:    Long-term Care

Some days there won’t be a song in your heart. Sing anyway.

—Emory Austin, entrepreneur, author, and motivational speaker

THE FAMILY CONVERSATION #4

SHOULD YOUR LOVED ONE STAY HOME
OR MOVE TO AN ADULT CARE COMMUNITY?

While your loved ones may age in place with some assistance for several years, their physical or cognitive functions may gradually decline, requiring increasingly higher levels of care and outside support. Watch for warning signs such as:

  • Withdrawal from social interactions
  • Not bathing and neglecting personal hygiene
  • History of falls or bruises from falling or bumping into objects
  • Not eating well or losing weight
  • Signs of forgetfulness, such as piles of unopened mail or unwashed laundry
  • Mismanagement of monthly bills or odd purchases
  • Forgetting to take medications

At this point, families need to talk to their loved ones about creating a more formal, comprehensive long-term care plan, either at home or in some type of long-term care community—depending on their daily needs and lifestyle preferences. In general, long-term care involves a variety of services designed to meet a person's health or personal care needs during an extended period, helping them live as independently and safely as possible when they can no longer perform everyday activities on their own.

The level of long-term care needed depends on the extent of your loved ones’ functional and cognitive deficits. At the lower end of the “elder care continuum,” as elder law attorney Brian Tully calls it, a person may have moderate functional limitations, requiring a low level of care. But as a person moves across the continuum, their functions become more and more limited, requiring higher levels of safety and supervision, whether they’re at home or an assisted living community or, in cases of significant medical needs, a skilled nursing facility.

In short, assisted living communities can offer:  

  • A home-like setting that can help your loved one maintain as much independence as possible while providing help with activities of daily living (ADLs)
  • Available around-the-clock support (sometimes separate units for residents with dementia)
  • An environment that promotes a social, active lifestyle
  • Minor nursing but not full-time care

Skilled nursing facilities offer:

  • Help with activities of daily living for loved ones who are no longer able to care for themselves independently.
  • 24/7 “subacute” medical care for residents who do not need to be in a hospital setting.
  • Temporary stay for people who require post-injury rehab.

As I noted earlier this Navigator, (Chapter I, “Long-term Care: How to Plan (and Pay) for It” ),  families should anticipate the eventual need for long-term care and lay out options well before their loved ones’ needs reach a critical stage. “It’s always better to be proactive,” says Julie Wexler, director of business development for The Bristal Assisted Living. It’s important to get your loved ones involved early, she says, when they can still participate in the decision-making process.

The earlier you have these conversations, the more choices you’ll have—and conversely, the later you plan, the fewer choices will remain. Being proactive enables families to create the best possible financial plan to pay for long-term care—before they’re faced with a crisis. Generally, the higher the level of care, the higher the cost you’ll face. As long as a person can remain safely in their home, home-based long-term care is usually less costly. In the metro New York area, the median annual cost of a home health aide is $68,640 (assuming 44 hours of care per week), compared to a median yearly cost of $69,000 for an assisted living community, according to the Genworth Cost of Care Survey. As pointed out previously, Medicare does not pay for most long-term care services, which usually cover non-medical custodial or companion care—the kind of care your loved ones are most likely to need, at least initially.

Families should take another close look at various financial options listed in Part I of this Navigator, from long-term care insurance to downsizing their home in order to free up income for caregiving expenses. Also, if your loved ones plan to move to  an assisted living community, keep in mind that you have another important financial resource: funds from the sale of their house, which may cover much of the cost of assisted living. 

If your family’s resources (not including retirement accounts) are limited, a viable strategy may be qualifying for long-term care coverage under Medicaid or the Aid & Attendance Program of the U.S. Department of Veterans Affairs. But remember, Medicaid programs have stringent income and asset limits, including rules that penalize applicants for the transfer of family assets during the “look-back” period—that is, the five years before the application, if you’re looking for care in a skilled nursing facility. Even if you’re seeking Community Medicaid, which covers home care and assisted living communities, there will be a 30-month look-back period (although the exact phase-in date has yet to be determined).

 While the cost savings from Medicaid coverage may be substantial over time, there are some significant upfront costs, too, such as legal fees to restructure your loved ones’ assets. Also, Community Medicaid will limit your choices in terms of available Managed Long-Term Care programs (MLTCs) that administer home health services in your area. And Medicaid recipients are regularly reviewed to requalify for benefits, so family caregivers need to file paperwork each year and may have to negotiate with case managers to make adjustments or addendums in their parent’s care plan. (For more information about these plans, including a directory of MLTCs operating on Long Island, visit the state Health Department’s web site, www.health.ny.gov/health_care/managed_care/mltc.)

For Medicaid recipients or veterans, there may be additional opportunities to pay family members as caregivers:

CDPAP (Consumer Directed Personal Assistance Program)

www.health.ny.gov/health_care/medicaid/program/longterm/cdpap.htm 

A potential option for Medicaid recipients is a program known as CDPAP, which pays an hourly wage to family members or friends who are caring for aging loved ones at home. There are few formal requirements to serve as aides, although spouses not allowed to serve as “directed personal assistants.” You don’t even need to quit your current job; working as a family caregiver does not necessarily interfere with other employment. And CDPAP offers much more flexibility than traditional Medicaid, allowing the care recipient or family caregivers to choose how to allot the weekly hours based on their own schedule and needs to make sure that their parents’ needs are met. In addition, family members can provide help in areas that traditional Medicaid aides cannot, such as driving parents to appointments or testing for blood sugar. For more information about the requirements for CDPAP, contact the Nassau or Suffolk social services departments of offices for the aging.

Veteran-Directed Care

www.va.gov/geriatrics (Click Home and Community Services)

Similar to CPAP, Veteran-Directed Care is a program that gives Veterans a flexible budget to manage their own home care or long-term care. Providing they meet the clinical requirements for the program, Vets can decide what mix of services best meet their needs; hire their own personal care aides (which may include a family member or neighbor); and buy items and services that will help them live independently in the community. The program is only available in certain locations.

Here are more general resources to help you assess long-term care options

Here are more resources to help you assess long-term care insurance

Like many elderly parents, my mother wanted to stay in her home until she died, and my brothers and I promised that we would try to honor her wishes. She was our Mom—an incredible mother who had made so many sacrifices and poured so much love into our family that there was never any question that we would try to do everything possible to keep her home. I’m sure that’s true for many families.

As it turned out, we were able to meet Mom’s medical needs through home care agencies, doctors, nurses, and other professionals who visited Mom at home—and were covered by Medicare and Medicaid programs. But it was not easy. Especially when we were caring for Mom during her late Alzheimer’s stage.

If you’re considering long-term care options at home, take another look at the steps in Chapter III, (“Hiring Home Care Aides”).  My family began by paying privately for a part-time custodial home care aide, largely to support one of my brothers, who was living with Mom and lovingly took on many responsibilities—but also needed daily respite periods. As Mom’s health became frailer, we realized that Mom would need much more custodial care and we had started doing some legal and financial planning several years earlier. Working with an elder law attorney, we reorganized Mom’s assets and finances, enabling her to qualify for New York State Community Medicaid, which initially covered the cost of custodial or companion care from licensed home health care agency aide for several hours, five days a week.

Over time, Mom’s physical and cognitive capabilities continued to diminish. She was no longer able to speak or walk well; she needed a walker to get around inside and a wheelchair to be taken outside. We realized that we needed a well-crafted plan that integrated a team of family members, professional caregivers, and an array of health care providers. And we knew that even with our best efforts, if Mom’s health needs increased to a level that required daily skilled nursing care—not covered by Community Medicaid—we might have no choice but to move her to an adult care facility.

In my Mom’s case, this meant scaling up to a 24/7 live-in schedule of home health aides, a request long-term care case managers carefully scrutinize. Eventually, with the help of her Medicaid case supervisor at the county Social Services Department, Mom was able to qualify for 24-hour home care as a member of the state’s Medicaid Long Term Managed Care Plan.

Collaborating on a care plan with the home care agency, my brothers and I adjusted our mother’s eating regimen, making sure she was fed more slowly; and was always upright during meals; pureeing much of her food to avoid choking; and keeping her hydrated with frequent snacks of sugar-free ice pops as she faced increasing difficulty swallowing liquids.

Mom’s aides were diligent in taking care of her personal hygiene needs, grooming and dressing her, feeding her and moving her throughout the day as she became less ambulatory. That said, my brothers and I also had to remain regularly involved, giving Mom her daily medications; administering light exercises which we had been taught by her physical therapists; and taking her to doctor’s appointments and wound care treatments. Ultimately, family caregivers need to remain advocates for their loved ones, working in partnership with professional home aides and other health care professionals.

CONFRONTING LONELINESS & SOCIAL ISOLATION

As noted in the previous section on “promoting social engagement”, maintaining social relationships is critical to everyone’s overall health, whatever your age. Health experts also emphasize that social engagement acts as a significant buffer against dementia as you get older.

Yet when people age at home for long periods of time—especially in the suburbs—the more likely they are to end up socially isolated. As we get older, we tend to lose our natural social networks. Children and friends move away; spouses and relatives pass away; and with decreased physical mobility, it’s harder to get to church, community events and other social activities.

Researchers have found that even before the coronavirus forced us into social distancing, we were experiencing an epidemic of loneliness across many age groups worldwide. Nearly 1 in 4 older adults fit the definition of socially isolated, without routine social contacts, and that can be harmful to both physical and mental health. Social isolation has been associated with a significantly increased risk of heart disease, cancer, stroke and dementia.

In my own family, my brothers and I grew up with a mother who was extraordinarily social and engaged in many activities at her church, in our schools and neighborhood, while also orchestrating myriad family events: creating a local classical concert association; teaching weekly china-painting classes; and tutoring students in Spanish (Mom was a native Cuban). But as Mom became less ambulatory and reluctant to drive at night, it became clear that we needed a family plan to help bring social engagement to her. For a time, we brought her to adult day programs several days a week, offered by local health-care facilities. (See next section for more information about adult day services.)  And we organized a schedule of daily and weekly activities that each of us could do with Mom on our regular visits.

As I pointed out earlier, there are lots of virtual opportunities to help your loved ones stay involved while they also age in place safely in their homes. There are video-chatting platforms like Zoom that can connect them with their family, join their friends in social activities, or participate in online courses, programs, museum and gallery tours. (See Social Engagement Resources)

For seniors who are particularly isolated, perhaps living alone, there are additional resources that can help provide regular social connections. AARP, for instance, offers these programs nationwide:

  • AARP Community Connections (https://aarpcommunityconnections.org/) Online tool to assist communities in forming informal groups of volunteers of all ages that band together to find effective ways to support neighbors.
  • Connect 2 Affect (https://Connect2affect.org) Sponsored by the AARP Foundation, this site offers resources to help people nationwide overcome social isolation and stay connected, including online support, community programs and services and a friendly texting  tool called Chatbot.
  • Friendly Voice Program (www.aarp.org/friendlyvoice; 888-281-0145). Trained AARP volunteers can call seniors across the nation who are feeling lonely or isolated and request to talk with someone who can help lift their spirits.

The Friendly Voice Program, which was started as the first wave of the coronavirus shut down many communities, has already made tens of thousands of calls to seniors nationwide. “I provide a 10-to-15-minute chat about light topics that bring joy to a person, such as places travelled, favorite memories, their profession, their family, hobbies and stories about the town or city where they live,” says Dorie Ciulla, a co-facilitator for AARP’s North Hempstead chapter. “My goal is for the both of us to hang up at the end of the call, smiling.”

Making connections outside a person’s peer group can be particularly helpful, says Dona Butts, executive director of Generations United, a national organization that promotes intergenerational programs. Bringing different generations together often results in more enlivening conversations, beyond the usual “what hurts?” and “what medications are you on?”  Some well-known intergenerational programs include:

  • Big & Mini (www.bigandmini.org). Matches older adults with people generally 18 to 25 years old through video calls.
  • Eldera (www.eldera.ai). Pairs mentors 60 and older in the U.S. with children ages 5 to 18 from 22 countries through video chats.
  • Dorot Caring Calls (www.dorotusa.org). Connects older adults with volunteers age 18-plus through weekly phone calls.
  • Sageconnect (www.sageusa.org/sageconnect). Pairs older LGBTQ adults with volunteers from various generations through weekly phone calls.

There are also “telephone reassurance” and check-in programs offered by local senior centers and agencies (see Local Social Service Organizations), such as North Hempstead Town’s Project Independence.

Similar programs are offered by nonprofit organizations, including

the Retired and Senior Volunteer Program (RSVP) in Suffolk County
(www.rsvpsuffolk.org/ 631-979-9490 [Smithtown]; 631-267-8371 [Amagansett];

the Mid-Island JCC (www.miyjcc.org; 516-822-3535;

Family and Children’s Association (www.fcali.org; 516-746-0350);

and Catholic Charities of Long Island (www.catholiccharities.cc; 516-733-7000).

ADULT DAY SERVICES

Adult day programs—perhaps the least known service in the elder care continuum—are designed to provide specialized care and socialization for frail older persons, including those with dementia, while also giving families daytime respite from their caregiving responsibilities.

These programs are offered in structured settings, often through town and city government agencies or private assisted living, nursing and other health care facilities.  Programs include a variety of health, social and related support services offered during any part of the day, but for less than 24 hours. They are usually described as either social or medical model programs:

  • Social model programs provide socialization, personal care, supervision, recreation and a healthy meal, within a protective setting.
  • Medical model programs are designed to meet the needs of those elderly who require medical and rehabilitative services in addition to the services offered by social model programs. Medical adult day care programs are licensed by the New York State Department of Health.

Eligibility, fees and services vary. Most social model programs accept a variety of payment sources, including private-paying clients, Community Medicaid, and some long-term care insurance policies. Medical model programs may accept Medicare and Medicaid payments.

 On Long Island, the cost of social day care ranges from $65 to $100 per day, and this cost includes at least one meal and therapeutic programming. According to the Genworth 2021 Cost of Care Survey, the median annual cost of adult day services in the New York Metro area is $23,400, based on five days a week. But many programs offer a sliding fee scale based on income because they are subsidized by government funds.  

Some programs only accept participants who are ambulatory. In general, participants can be in wheelchairs, as long as they can bear weight and be transferred with the assistance of one person on a temporary basis. Some programs also may require participants to manage personal toileting needs. Therapeutic recreation and social activities, as well as cultural and educational programs, are adapted to the abilities of each participant. (Programs may accept participants accompanied by home health aides.) Other services may include transportation, information and referral for social services, personal and family counseling, and nutritional counseling.

Family caregivers should visit an adult day care facility to get the best information about its physical setting, staff, level of individual care and other service components. Based on an interview and assessment, the facility staff and the participant’s physician develop an individualized plan of care.

“Adult day programs help families manage their loved one's care at home and keep people in the community for as long as possible,” says Lori Maldavir, former Director of Day Haven and Program Development at Community Program Centers of Long Island. “Most of all, they enhance quality of life for frail adults and people with dementia by giving them a sense of purpose, eliminating social isolation and helping them maintain their independence.” 

Overall, my family felt that Mom’s experiences at two adult day programs gave her a welcoming venue that enabled her to be more socially engaged and active. It did, however, require us to arrange transportation services to and from the facilities, and after about two years, the stress of transporting her each time seemed too much. So, despite its many benefits, we decided to discontinue Mom’s participation in adult day programs—while remaining grateful that she had the opportunity to do so.

Here are more resources about social and medical model adult day programs

MOVING TO AN ASSISTED LIVING COMMUNITY:
WHEN IS IT TIME?

As your loved ones get frailer, staying in their own home—even with family caregiver support and professional aides—may not be the best fit for them. But how do you know when it’s the right time to move to some type of adult care community? While there’s no perfect answer, Julie Wexler of The Bristal offers three common scenarios for families and their caregivers to consider:

First, situations where your loved ones are still fairly independent, but tasks are getting more difficult at home, and they no longer want the burden of maintaining their house—which is getting older, just as they are! Perhaps their neighborhood has changed, they’re no longer able to drive, their friends have moved away, or their spouse has passed away. In this situation, moving to an assisted living community could offer the opportunity for a better lifestyle around other people, with more structure, safety, social and recreational activities.

Second, situations where your loved ones begin to experience daily difficulty because of physical frailties. Maybe they’re a little unsteady and need some assistance with traditional Activities of Daily Living (ADLs), like climbing stairs or getting in and out of the shower. There also may be more serious warning signs that your loved ones are not safe at home, such as bruises from falling or indications they are not taking their medications consistently. Perhaps they appear to be suffering from social isolation and are not eating well (eating is often part of social behavior).

While the needed care could be provided by a companion or health aide, their home environment may not be the best fit for home care for various reasons. Maybe they don’t have the assistive equipment needed to ensure their safety. Or maybe there’s no backup assistance in case the primary aide is not available. Whatever the concerns, your family may feel greater comfort knowing your loved one was in a 24/7 environment with professional staff support and assistance.

Third, your loved ones may start to show signs of cognitive decline, particularly as they enter their later years. (Half of all people age 85 and older have some degree of cognitive decline.) You may see them not caring about personal hygiene, wearing the same clothes worn for several days in a row or dressing inappropriately for the weather. Or perhaps the refrigerator is empty or filled with spoiled food. They clearly need a higher level of supervision, safety and support for their daily personal needs—and realistically, this level of care could lead to burnout, if left solely to the responsibility of caregivers in the home.

Under these circumstances, moving to an assisted living community is not just a default choice; it may be the best choice, offering significant benefits over living at home.

An assisted living environment (in some cases, with a memory care unit) may not only provide a higher level of health care and safety, but it may also ensure a stronger social support system for your loved ones. “It’s all about staying engaged,” says Wexler. “It’s not about the size of the living space; it’s about all the other things that support you as you age.”

A long-time friend of mine, Robin Marks, a former executive at Amber Court Assisted Living and retired Executive Director of the Alzheimer’s Disease Resource Center, put it this way: “Home care can be successful if your loved ones can still connect with the outside world,” she says. “If not, you need to bring the world to them—and that’s the time for assisted living.”

Even after you’ve determined that the best course for your parents is assisted living, it’s important to continue thinking ahead as much as possible, because these transitions could take several months. It’s as much of an adjustment for family caregivers as it is for their loved ones, and making decisions has become even more challenging amid continuing public health concerns. You should re-examine various aspects of such a move, reviewing the family’s earlier financial, tax, legal and estate planning. Among the steps to consider:

You may need to sell your parents’ home. That means preparing the house for sale, cleaning out its contents, hiring a real estate agent, and completing the sales transaction.

  • Your loved ones need to assess their future living options and decide on their lifestyle preferences.
  • Your family needs to address both the physical tasks of the move and emotional aspects of moving.

Senior Real Estate & Housing Transition Specialists 

While there are lots of decisions to be made, there are also professionals who specialize in helping seniors make such transitions.

Seniors Real Estate Specialists, for example, are agents who have been certified to counsel home buyers and sellers age 50-plus through major financial and lifestyle transitions. SRES professionals on Long Island can be located through the SRES website (https://seniorsresource.realtor/). Scroll down to “Find an SRES” and search by city or ZIP Code.

In crisis situations, when a loved one has to move into a senior living community as quickly as possible, there are real estate professionals who specialize in buying seniors’ homes in as-in condition. For example, Mom’s House (www.momshouse.com), has a nationwide network of “Senior Transition Specialists” dedicated to making the move from home to senior living care as quickly and easily as possible. They purchase senior homes outright, so families can generally close within a few weeks, instead of months. There are no real estate agents involved in the process. 

In the Long Island area, one Mom’s House investor is Home2Care (www.nyh2c.com).

“Sellers generally get a cash offer from the firm within 48 hours,” says Home2Care President Rafael Diaz. “They do not have to make repairs, get the house ready for sale, pay fees, agent commissions or closing costs.”

Other relocation specialists can help seniors declutter their homes, downsize, organize their move and transition into their new housing. Many of these professionals belong to the National Association of Senior & Specialty Move Managers (NASMM), whose members have significant expertise and resources to manage the stress of relocating for older adults, individuals, and families. (You can find a listing of senior move managers by location on the NASMM website, www.nasmm.org.) Check to see whether these professionals are also a Senior Certified Relocation & Transition Specialist (CRTS), which means they have completed a training program specifically designed for the industry. ( You can learn more about this certification and locate CRTS in your area  at https://crtscertification.com/.)

 “Moving or cleaning out a home is an emotional time, and we understand that takes patience and empathy,” says Diana Zagariello, co-owner of Caring Transitions of Long Island, a NASMM member and CRTS who offers downsizing, relocation and estate sale services  senior relocation  “Whether your situation is planned or unexpected, we can help seniors moving in with other family members or into a safer living situation.”

In addition to Caring Transitions (www.caringtransitionsli.com), there are several other professional move management firms on Long Island specializing in senior services. A few examples: Island Transitions (www.islandtransitions.us), A Nu Start NY (www.anustartny.com), and Memories on the move (www.nycrts.com). You can find a listing of senior move managers by location on the NASMM website, www.nasmm.org, and more about professional organizers in an earlier section of this guide (Chapter II, “Decluttering an Old Homestead” ).

So advance planning with your family is critical. The earlier you have these conversations, the more choices you’ll have. And conversely, the later you plan, the fewer choices will remain. In consultation with their financial advisers, families should review all these options, evaluate what matters most to both parents and adult children. Then make choices. And be willing to compromise.

UNDERSTANDING THE BASICS
OF ASSISTED LIVING

Assisted living is a general term that describes a residence for seniors that provides assistance with “Activities of Daily Living,” or ADLs, as needed.  (See more discussion of ADLs in the previous chapter on home care). These activities can include bathing, dressing, grooming, taking medications and making doctors’ appointments. Meals, housekeeping and laundry services are also provided.

The goal of assisted living is to provide each resident with care in a comfortable, secure residential setting, while maintaining their independence and privacy to the extent possible. In general, supportive housing-and-services models offer social and personal care services, but they do not include the skilled medical care provided in nursing homes.

In New York State, all models of assisted living must be licensed by the department of health as an Adult Care Facility. Depending on the type of license they have, adult care facilities are categorized as Adult Homes or Enriched Housing Programs. Assisted Living Residences—the type of adult care community most people on Long Island are familiar with—must be licensed within one of these two categories.

Assisted living residences are required to provide housing, daily food service, 24-hour, on-site monitoring, case management services, an individualized service plan for each resident and personal care services in a home-like setting. They may offer each resident their own room, a small apartment or shared space with a roommate. Residents share common areas, such as a dining room or living room. These communities frequently offer services like transportation, planned activities, exercise and wellness programs,  

Some facilities may be licensed to provide a higher level of care: 

  • Enhanced Assisted Living Residences provide services for people who chronically require the assistance of another person to walk or climb stairs; are dependent on medical equipment and frequent assistance from medical personnel; or have chronic unmanaged incontinence.
  • Special Needs Assisted Living Residences provide services for individuals with special needs, including those with Alzheimer’s and other forms of dementia. Some residences may have separate memory care units within their facility; others may be specifically designed to meet the needs of those with dementia.
  • Assisted Living Programsknown as ALPs, provide a higher level of residential and care services to people who are medically eligible for a nursing home, but whose needs can be met in a less medically intensive assisted living setting. Those who qualify for ALP can use Community Medicaid or Social Security income. For more information, click: www.health.ny.gov/health_care/medicaid/program/longterm/alps.htm.)

So far, there are only a handful of ALPs on Long Island, with limited room availability, and there is usually a waiting list.

Nassau


Amber Court of Westbury

Maple Point Senior Care (Rockville Centre)

Newco ALP (Hempstead)

Hempstead ALP (Long Beach)

The Bristal at Lynbrook


Suffolk


Sachem Adult Home (Holbrook)

South Bay Adult Home (Center Moriches)

Amber Court at Suffolk County (Smithtown)

Medford Hamlet (Medford)

Woodhaven A.H. (Port Jefferson Station)

Continuing Care Retirement Communities

Continuing care Retirement Communities, also referred to as CCRCs or Life Plan Communities, are New York State-approved senior complexes that offer an independent living unit, residential amenities, and access to a continuum of long-term care services such as assisted living and skilled nursing care. Essentially, CCRCs enable residents to remain in a campus-like setting as their health and social needs change over time.  (Many facilities report that the average move-in age of residents is between 80 to 83 years old.)

Generally, a resident has to pay a substantial one-time entrance fee The average initial payment is about $402,000, but the fees can range widely, from $40,000 to more than $2 million, according to nonprofit National Investment Center for Seniors Housing & Care. In addition, there are monthly fees which cover services such as meal plans, housekeeping, scheduled transportation, maintenance-free living and planned social, educational and cultural activities and events. The average monthly charge is about $3,600, but also varies widely, depending on the location of the CCRC, size of housing unit, type of contract, amenities and level of services offered.

CCRC entry fees are usually refundable to a resident or their heirs in some form. That is, the entry fee is refundable on a declining scale over the first few years of occupancy, after such time, there is no remaining refund. However, many communities offer entry fee refunds that do not decline. Figuring out which entry fee option works better financially and ensuring that a CCRC’s service contracts provide the right model of care for your loved one may require a good deal discussion—not only with family members, but with an experienced elder law attorney

While there are about 1,900 continuing care retirement communities across the country, there are only a few on Long Island, including:

  • Jefferson’s Ferry Life Plan Community, Centereach
  • Peconic Landing, Greenport
  • Fountaingate Gardens (Gurwin Healthcare System, Commack)

*The Harborside in Port Washington has filed for bankruptcy protection.

Health-related and nursing care provided by a CCRC are licensed and regulated by the New York State Department of Health; a community’s financial status and pricing structure are overseen by the New York State Insurance Department.

For more information about  CCRCs, visit the state health department website: (https://www.health.ny.gov/facilities/long_term_care/retirement_communities/continuing_care).  

Choosing an Assisted Living Community

There are about 100 assisted living communities on Long Island, so how does your family choose one that best fits the needs of your loved one?

Start by considering several broad questions:

  • How important is location? How close would your loved ones like to be to their family and friends, doctors, pharmacies, other medical facilities, shopping, senior centers, religious facilities and other amenities?
  • What community features are most important to your parents—options and amenities that meet both their health and physical needs, as well as lifestyle preferences?
  • What services might be covered by health insurance or long-term care insurance?
  • When comparing the cost of different communities, are you comparing “apples to apples”? That is, each community may offer different choices and options available in their package of services and amenities.
  • Does an adult community offer facilities or features that support residents if their daily living needs increase during their later years?

Even after addressing these questions, finding a pool of potential communities and assessing the pluses and minuses of each community can be a daunting task.

Where do you begin your research?

First, you can get word-of-mouth referrals from friends, colleagues and family members. Stay away from online reviews—it’s hard to determine the credibility of such reviews. You can find listings of assisted living communities on the state health department website (including quarterly surveys of complaints and violations), as well as on the Nassau and Suffolk County Offices on Aging websites. (See Assisted Living Resources).

Many experts suggest that you also talk to a range of health and senior services professionals who are often familiar with local assisted living communities. Some examples:

  • Senior living advisors
  • Geriatric care managers
  • Elder law attorneys
  • Senior housing specialists
  • Patient advocates
  • Social workers at hospitals rehab centers
  • Nonprofit organizations or social service agencies   
  • Local government agencies on aging or senior affairs

In particular, “senior living advisors” are professionals who specialize in helping families navigate the process of choosing a long-term care community for their loved ones, including independent and assisted living, memory care, home care and skilled nursing.
These advisors undergo extensive training and spend hours inspecting communities, meeting staff and reviewing state reports. They meet with families to assess their needs and budget; help them establish a transition plan; accompany them on visits to facilities; assist in negotiations; and follow up with families after a placement is made. There is no cost to families; advisors get paid a commission by the senior living community that their loved one moves into.

“Making the right care decision for parents and other senior loved ones can be a daunting task filled with stress, tension, and pressure,” says Adam Flattau, owner of the Senior Care Authority-Long Island and a Certified Senior Advisor (CSA). “Our mission is to help families make informed, courageous decisions to help seniors safely thrive with dignity.”

You can find a Certified Senior Advisor by going onto the CSA website (www.csa.us) and searching for advisors by geographical area. Additional resources local professional organizations such as the National Aging in Place Council—Long Island Chapter, the Senior Umbrella Network (Nassau and Suffolk chapters), and Gerontology Professionals of New York. (See a listing of Elder Care Specialists)

Here are some more resources about assisted living communities

Assisted Living Residents’ Bill of Rights

All certified adult care facilities must guarantee their residents a set of rights and protections, as defined by New York State Social Services Law. These rights cover more than a dozen provisions, including:

  • the right to receive courteous, fair and respectful treatment at all times
  • the right to exercise your civil rights and religious liberties, and to make personal decisions, including their choice of physician
  • the right to receive a written statement (admission agreement) of the services regularly provide by the operator, and additional services that will be provided if needed or requested, and the charges, if any of these additional services
  • the right to have private written and verbal communications or visits with anyone of your choice
  • the right to confidential treatment of person, social, financial and health records
  • the right to manage your own financial affairs
  • the right to present grievances or recommendations on your own behalf or on the behalf of other residents, to the administrator or facility staff, the State Department of Health, other government officials or any other parties without fear of reprisal or punishment

Every resident also has the responsibility to obey all reasonable regulations of the residence, and to respect the personal rights and property of other residents.

To find a complete list of Resident Rights, Protections & Responsibilities, go to the New York State Department of Health website, www.health.ny.gov/facilities/adult_care/.

Admission Agreements

Before someone can enter an assisted living community, they’re required to sign a contractual agreement that discloses the facility’s services and fees, as well as admission and discharge procedures. Assisted living agreements differ by individual community and its services, but in general, an admission agreement should include:

  • The specific rights, choices and responsibilities of residents, including rules that must be followed, privacy considerations, property safety and living situations.
  • Service plans specifying services or tiers available to residents, including medical care, food, living accommodations and other aspects of the residential environment.
  • Costs of various services, including what is NOT covered in the basic monthly or daily charge. Communities may offer tiered service plans with costs and charges for each tier.
  • The policy on holding a bed if a resident temporarily leaves for reasons such as hospitalization or vacation.
  • A statement as to whether the facility is Medicaid and/or Medicare-certified.
  • The transfer and discharge policies (what specific reasons would lead to residents being asked to move out and how much notice would be given?)
  • Details about filing complaints or grievances with the facility staff or regulatory agencies

Before visiting a community, families should obtain a copy of the agreement. Make sure you understand all the services and fees, as well as the admission and discharge procedures. Also:

  • Are there circumstances under which fees might change?
  • Is there a procedure to pay for additional services if they’re needed on a temporary basis?
  • Are there any government or corporate programs available to help cover the cost of services to the resident?

If anything is unclear, ask questions until you’re satisfied, or consult an elder law attorney.

Assisted Living Checklist

Once you’ve narrowed down your list of potential places and reviewed the admissions agreements, arrange for a visit to each community. Visit at different times, including during meals, if possible.

Here are several questions to consider, adapted from a comprehensive listing created by the Empire State Association of Assisted Living (www.esaal.org ):

Questions to consider when visiting an assisted living facility

If your loved one is experiencing chronic, long-term medical problems, it may not be possible for them to receive the full-time care they need at home or in an assisted living community. In such instances, a nursing home may be the best place for such care.

Nursing homes, or skilled nursing facilities, are residences licensed by the New York State Department of Health that can offer subacute care—a level of skilled medical care “between hospital and home”—provided under the supervision of trained individuals such as registered nurses. Skilled nursing services may include intravenous injections, tube feeding, physical therapy, changing sterile dressings on a wound, and monitoring vital signs and medical equipment. Although all nursing homes must provide certain basic services, some provide specialized care, like services for people with neurobehavioral disorders or for those who are ventilator-dependent.

Nursing homes offer a 24/7 protective environment for residents who do not need to be in a hospital setting, but who can no longer safely live on their own. These facilities provide a room, meals, help with activities of daily living, recreation and general nursing care to people who are unable to take care of their daily living needs. While most nursing homes are nonprofit or for-profit businesses, they may be owned by state or local governments, individuals, religious or charitable organizations. They are Medicare- and Medicaid-eligible, and to be certified by Medicare, skilled nursing facilities must meet strict criteria and are subject to periodic inspections.

Choosing a Nursing Home

Choosing a nursing home for a loved one, as with other adult facilities, is often an emotional process—perhaps even more so today. Nursing homes were affected by high numbers of COVID infections and deaths, leading to a shutdown for months and intense scrutiny of staffing and policies. A new state law now requires nursing homes to meet minimum standards for staffing and patient care.

Before someone can be admitted to a nursing home, the State Health Department requires them to undergo an assessment to determine their physical, psychological and social needs. The assessment forms are called the PRI (Patient Review Instrument) and the Screen, which must be completed by a certified public health nurse and are valid for 90 days. Forms can be obtained at a hospital, from a nursing home, or from the county Department of Social Services.

If your loved one can enter a nursing home directly from a hospital, the hospital’s social worker and discharge planner complete the PRI and Screen and make the necessary transfer arrangements, working with area nursing homes. If someone can be admitted to a nursing home from their own home, the PRI and Screen can be obtained from the local Visiting Nurse Service or a certified home health care agency whose staff is qualified to make these evaluations. There are also professional individuals and agencies who specialize in long-term care placement and are qualified to help families handle this process. (Ask in advance about their fees.)

New York State regulations require that a hospitalized patient on Medicaid who no longer needs inpatient hospital care be placed in the first available bed within 50 miles of the patient’s home. A Patient Care Plan is formulated by a registered nurse, in conjunction with a physician, for the optimal, on-going care and rehabilitation for each nursing home resident.

Before it’s time for your loved one to be admitted to a nursing home, thoroughly explore what options are available and research each facility, following similar steps outlined in the assisted living search process:

  • Ask your family doctor and other health care professionals, such as geriatric care managers, patient advocates and senior advisors, about nursing homes in your area.
  • Ask family members, friends and co-workers about their experiences with area nursing homes.
  • Check out state health department and federal government websites for listings and comparisons of nursing homes (see Resources for Skilled Nursing Facilities).

Nursing Home Residents’ Bill of Rights

Nursing home residents are guaranteed a set of rights and protections mandated by law, similar to those provided to assisted living residents. These rights are designed to emphasize individual dignity and self-determination, including:

  • Admission rights
  • Protection of legal rights
  • Right to privacy
  • Right to clinical care and treatment
  • Residential rights
  • Financial rights
  • Transfer and discharge rights

For a copy of the government booklet, Your Rights as a Nursing Home Resident in New York State, visit the state department of health website (https://www.health.ny.gov/facilities/nursing/rights).

Admission Agreements

As with assisted living communities, each resident entering a nursing home must sign an agreement outlining the conditions for admission. This contract should state:

  • The rights and obligations of residents of the facility.
  • How much money residents must pay each day or month.
  • The prices for items not included in the basic monthly or daily charge.
  • The facility’s policy on holding a bed if residents temporarily leave the home for reasons such as hospitalization or vacation.
  • Whether the facility is Medicaid and/or Medicare-certified. If so, the facility must accept Medicaid payments when the resident’s funds run out or accept Medicare payments if the resident qualifies for Medicare coverage.

Before visiting a prospective nursing home, review its admissions agreement.  If anything is unclear, ask the nursing home administrator or your lawyer to explain it. Or you can call an advocacy group with questions (see Resources for Skilled Nursing Facilities).

Nursing Home Checklist

Once you’ve narrowed down your list of potential nursing homes and reviewed their admissions agreements, arrange for a visit at each facility to evaluate them for quality and suitability. Visit at different times of the day, including during meals, if possible.

Below is the link to a checklist containing some questions to consider during your visits. Ask questions of key personnel—the nursing home administrator, medical director, nursing director and social work director. Make your own judgments and observations.

Questions to consider when visiting an assisted living facility

MANAGING ALZHEIMER’S DISEASE
AND OTHER TYPES OF
DEMENTIA

For caregivers, dealing with Alzheimer’s disease presents daunting challenges every day. Not only must caregivers manage the needs of frail adults suffering from cognitive decline, but they must deal with their own emotional struggles as they watch the disease slowly steal the identity of their loved ones.

Alzheimer’s affects more than 50,000 people on Long Island—and more than 6 million people nationwide—two-thirds of them women. And since many families choose to keep loved ones with dementia at home, caregivers often find themselves feeling fatigued, isolated and overwhelmed. For several years, my own family experienced the challenges of such caregiving, as my brothers and I, along with a live-in aide, took care of our mom through each progressive stage of Alzheimer’s.

Nevertheless, we should take heart that there are many great resources that can help Alzheimer’s families, including counseling services, support groups, educational workshops, training programs, planning guides and professionals, websites and books. As Judy Cornish, author of The Dementia Handbook and Dementia with Dignity, notes, Alzheimer’s caregivers also may discover some unexpected gifts amid their daily tasks, appreciating the ability to be fully present with their loved ones, enjoying life’s beauty together while ensuring their sense of safety, security and dignity.

On Long Island, we have several nonprofit organizations that offer extraordinary daily support and resources. Many of them continued to provide services online throughout the coronavirus pandemic, and I’ve always been heartened by their collaborative approach, working together to help families find the right resources for their needs. All these groups provide broad support for families, education and care consultation, but each also has a few special services. Some examples:

The Alzheimer’s Association Long Island Chapter has a free 24/7 Helpline that offers specialists and Master’s-level clinicians who provide confidential telephone support and information to people living with dementia and caregivers. “You can literally call on New Year’s Eve at the stroke of midnight and get support,” says Long Island Chapter Executive Director Douglas Davidson. The association offers caregiver support groups, a range of education programs and care consultation services. “Care planning has proven effective in increasing mental health and enabling caregivers to take action,” adds Davidson. And since the Alzheimer’s Association is a nationwide organization, its services are available around the country.

The Alzheimer's Disease Resource Center (ADRC) is a grassroots community-based nonprofit organization serving families on Long Island who are impacted by Alzheimer's and other forms of cognitive decline. ADRC provides care consultations, information and referrals, education, support groups, and therapy programs for caregivers and their loved ones. In addition, ADRC provides educational training to professional healthcare workers, graduate students, and other organizations throughout Long Island. “The families we serve often reach out because they are overwhelmed and unsure of what is the next step,” says Executive Director Lauren Vlachos. “ADRC provides help and hope in the form of referrals, references and support. Our support groups are tailored to the caregiver and our life-enrichment programs are for both the caregiver and the individual with the disease.”

The Long Island Alzheimer’s and Dementia Center, (LIAD). Formerly the Long Island Alzheimer’s Foundation, the center was rebranded to better convey its mission, offering hands-on services that improve the quality of life for diagnosed individuals and caregivers. LIAD is especially noted for its top adult day care programs for specific stages of dementia offered Monday to Saturday, its transportation services, and its in-home respite program for caregivers, educational training, and one-on-one counseling. “The most important part of our mission,” says Tori Cohen, LIAD’s Executive Director, “is to help to only the person diagnosed, but the caregiver, guiding them through every step of the journey.”

For more information about these organizations, see "Alzheimer's Caregivers Support".

Your loved ones may offer the opportunity to participate in clinical trials, which provide researchers with valuable insights into potential treatments

Understanding Dementia

Many discussions about the loss of cognitive skills focus on dementia, not just Alzheimer’s. So what’s the difference? 

Dementia is an umbrella term for a category of diseases and conditions (the medical term is “neuro-cognitive disorder”) marked by cognitive decline, notably memory loss, as well as difficulty with language, sequence, problem-solving, judgment and organizational skills. Alzheimer’s causes large numbers of brain cells to die and generally begins near the hippocampus, the brain’s memory center, spreading to other areas of the brain.

Other types of dementia include vascular dementia (caused by small strokes or changes in blood supply to the brain), Lewy body dementia and frontotemporal dementia. Other possible causes of dementia include emotional problems like depression; bad reactions to sleeping pills or anti-anxiety medications; and sleep disorders such as sleep apnea. But Alzheimer’s is the most common cause of dementia, accounting for roughly 60 percent of all cases.

Researchers have identified several known risks for Alzheimer’s, including age, genetics, head injury, and cardiovascular factors. After age 65, the risk of Alzheimer’s doubles every five years, and after age 85, the risk reaches nearly 50 percent. Age is the biggest risk factor for dementia, and yet, the disease is not a part of normal aging. If it were, we’d all get dementia—and that’s not the case.

While billions of dollars are being spent every year on Alzheimer’s research, there is no known cure yet. Recently, the U.S. Food and Drug Administration approved a new drug, aducanumab, produced by Biogen, as a treatment for Alzheimer’s. Although not a cure, aducanumab is the first FDA-approved therapy in almost 20 years that may potentially delay cognitive decline from the disease—compared to current medications and therapies may only help treat the symptoms of Alzheimer’s. Even so, the approval of aducanumab was conditional, requiring Biogen to conduct further studies to prove its effectiveness.

Dementia tends to develop slowly, so if your loved one’s mental state changes relatively suddenly, that’s not the usual picture of a degenerative disease. Sudden onset may be a stroke or delirium, due to something like a urinary tract infection. The average span of the disease is seven years, but it can go on as long as 20 years. It’s important to recognize the early signs of the disease, which often goes undiagnosed until it reaches an advanced stage. Perhaps your loved one is experiencing what’s known as Mild Cognitive Impairment, or MCI. The Alzheimer’s Association has created a  helpful list, “10 Warning Signs of Alzheimer’s Disease,” comparing potential symptoms to typical age-related changes vs. signs of dementia.

Some examples of :

Typical age-related changes

Occasionally making a bad decision

Missing a monthly payment

Sometimes having trouble finding the right word

Losing things from time-to-time


Signs of dementia

Frequent poor judgment

Inability to manage a monthly budget

Difficulty having a conversation

Misplacing things often and unable to trace steps to find them

(To order a booklet with the full list of warning signs, visit www.alz.org, click Help & Support, then Resources, then Publications, then scroll down to "10 warning signs of Alzheimer's".

Alzheimer’s usually progresses in three basic stages, as outlined by the National Institute on Aging:

Mild (Early Stage)

People may:

  • Forget words or misplace objects
  • Ask the same question over and over
  • Have increasing trouble making plans or organizing
  • Forget something they just read

Moderate (Middle Stage)

People may:

  • Have increased memory loss and confusion
  • Have problems recognizing family and friends
  • Continuously repeat stories or favorite wants, such as foods or songs
  • Have decreased ability to perform complex tasks such as handling finance
  • Lack concern for hygiene and appearance
  • Require assistance choosing proper clothing to wear for the occasion

Severe (Late Stage)

Individuals exhibit almost total memory loss. They may:

  • Mistake a person for someone else
  • Have delusions—such as thinking he/she needs to go to work—even though they no longer have a job
  • Demonstrate a strong need for holding something close for tactile stimulation, companionship and comfort
  • No longer recognize basic abilities such as eating, walking, and sitting up and will need help with all basic activities of daily living

While there are several early warning signs of dementia, diagnosing Alzheimer’s is not a job for amateurs. If you’re worried you should consult a specialist such as a geriatrician or neurologist, who can diagnose the disease with a high degree of certainty.

Doctors will likely ask patients and family members a series of questions, such as, “How well can the person do everyday tasks like driving and shopping for food?” They may ask about your family’s health and review your loved one’s medicines; also, they may provide a series of tests to check memory, problem solving, counting and language skills. Early neuro-psychological testing can help identify where problems are located within the brain, and this can be especially helpful in getting an accurate diagnosis. 

It also may be a good idea for family caregivers to accompany their loved ones on doctor visits.  People with possible cognitive impairment may not realize they are providing misinformation to the doctor; their sense of reality can be quite different from what other family members see.

Even when they experience potential warning signs of Alzheimer’s, people are often hesitant to visit a doctor for cognitive evaluations. Unfortunately, there are still many stigmas around the disease: feelings of shame or embarrassment, fears over loss of independence, financial suffering and concern over how they will be treated by others.

Nevertheless, early detection of the disease is critical for several reasons:

  • Treatments of Alzheimer’s symptoms generally have been found to work better in the early stages of the disease.
  • There are known lifestyle habits that can help maintain brain function as people age (See "A Short Guide to Healthy Living).
  • Your loved ones may offer the opportunity to participate in clinical trials, which provide researchers with valuable insights into potential treatments.
  • Families have more time to create an effective care strategy, as well as allow loved ones to participate in the decision-making about their caregiving options.

Creating a Realistic Caregiving Plan

Here is a series of steps to help families create a plan:

  • Schedule family meetings. Family members need to be open about their feelings and anxieties, and they also need a practical plan.  Dementia is a degenerative disease that becomes worse over time. In the future, your loved ones may no longer be able to care for themselves. Have you taken the steps described earlier in this chapter to prepare for long-term care, such as assembling the key legal documents and exploring payment options?
  • What kinds of planned and supervised activities are offered each day? Some assisted living communities offer opportunities for memory care patients to be included in activities with other residents. Other communities are using innovative programs and technologies to improve the care of their residents with dementia. The Bristal at Lake Success, for example, has introduced a new predictive technology system (Foresite) designed to monitor the health of residents and help reduce the risk of falls.
  • Consider joining an Alzheimer’s support group. These free support groups, sponsored by local organizations, adult care communities and agencies, are offered across Long Island. Many of them continued meeting online during the pandemic, and as facilities reopen, there are likely to be an array of both virtual and in-person options. Sharing information and experiences with fellow caregivers—especially given the challenge of communicating and managing day-to-day tasks--can help bolster this often long and emotional journey. (For more information about support groups, see Part VI, Caring for Yourself, the Caregiver.)

Ultimately, the goal for Alzheimer’s caregivers is to help their loved ones live as normal a life as possible. Keep up everyday routines. “The disease affects the ability to make sense of things, so structure is important,” Daniel Kaplan, a clinical social worker and expert in mental disorders at the Adelphi University of School of Social Work, said at a recent conference sponsored by the Alzheimer’s Disease Resource Center. And since there are no cures for Alzheimer’s, “put your energy into interventions,” Dr. Kaplan adds. Such interventions could include support groups and caregiving assistance, as well as recreational programs like art, music and dance therapy, storytelling and other social interaction.  As Robin Marks, formerly of the Alzheimer’s Disease Resource Center stresses, programs should “focus on abilities, not on disabilities—on what people can do, not what they can’t.”

In my own family, my brothers and I chose several ways to help Mom stay connected with her world, as best she could, as the disease progressed. Some examples:

  • Listening to classical music and musicals
  • Looking at family photo albums
  • Reading the daily newspaper, magazines and books together
  • Arranging phone calls with relatives and friends
  • Watching birds at the feeders in the back yard
  • Taking her around the neighborhood in good weather
  • Arranging short social visits with close friends, grandchildren, neighbors and church members
  • Watching favorite TV shows and occasional movies

Often, we would speak to Mom in Spanish, her first language, and we could see moments of rekindled memories. Once, when we sang her a song that she would sing to us as children, her eyes brightened as she heard the lyrics, “Pajarito bello, negro y amarillo “ (pretty bird, black and yellow), and she piped up, “Amarillo!” Amarillo (yellow) was one of her favorite colors.

We tried to minimize disorienting disruptions for Mom, keeping her safe in a familiar, comfortable location. If your family is caring for a loved one with dementia at home, have a home safety evaluation by an occupational therapist. (The VA will do this on request.) Reduce household clutter; lock away dangerous items, install grab bars, and bring in prosthetic devices that promote safety and independence.

Finally, don’t get upset at yourself for being tired or frustrated. For me and my brothers, it was emotionally difficult to see our Mom—whom we still thought of as an incredibly gifted, dynamic, sociable person—in this state of decline. Alzheimer’s is a different kind of forgetting; it steals your identity. Even if your loved one appears disconnected to you and your family, look at every day with Mom or Dad as a gift.

 “Not everything works all the time,” says Robin Marks. “It’s important to understand that a person with dementia isn’t giving you a hard time; they’re having a hard time. Realistically, the goal is to make the most of each person, each day.”

Here are some local and national resources that provide support for Alzheimer’s caregivers and families